Opening Hours

16th April

Ticket Office

Monday - Friday 10am - 3pm
Saturdays 9am - 12pm
Sundays CLOSED

On home matchdays the Ticket Office will remain open until kick off.

You can contact the Ticket Office on 0121 222 2227 during opening hours or email



Main Reception is located in the East Stand at The Hawthorns. You can contact us on 0121 524 3470 click here to submit an enquiry.


Monday - Friday 8am - 6pm
Matchdays 8am - Kick Off


Home Match 8am - Kick Off
Saturday (away match / no match) CLOSED
Sunday (away match / mo match) CLOSED



The Merry Hill Store has permanently closed and the Stadium Megastore is closed until further notice. You can shop online 24/7 at

If you have a query for the retail team please click here to submit the contact form